Frequently Asked Questions

How to access telehealth services?

Log in securely to your patient portal for service access.

What is the patient portal?

The patient portal allows access to appointments, messages, and medical records in a secure environment.

Are the consultations confidential?

Yes, all consultations are HIPAA-compliant, ensuring your privacy and confidentiality with secure collaboration features.

What training resources are available?

We provide onboarding guides and video tutorials for effective staff training.

What are AI avatars?

AI nurse and doctor avatars provide interactive support and improve the telehealth experience for users.

How do I schedule appointments?

You can schedule appointments directly through your secure patient portal using the scheduling tools provided.